Hacienda Encantada Resort and Spa
Date Stayed: 03/02/2024
One of the best vacation experiences we have had. Everyone was very accommodating and friendly. We will be coming back
Hacienda Encantada Resort and Spa
Date Stayed: 03/02/2024
Absolutely fantastic! Food, customer service, pools, entertainment, shuttle service were absolutely top notch. Loved our room...and view. Property is beautiful with care and attention daily. Everyone so friendly!
Hacienda Encantada Resort and Spa
Date Stayed: 02/24/2024
It’s a lovely resort. We had a couple days not all inclusive. The prices were ridiculous.
The food in general was meh. Best restaurant was Italian. Should have gone there every night.
Staff at resort very very nice. Transportation around fast. Views stunning. But expensive to go to town.
Hacienda Encantada Resort and Spa
Date Stayed: 02/10/2024
Great property. It’s hilly but the have golf carts to get you around. SFX snuck in a daily fee that I didn’t see when I booked the resort.
Hacienda Encantada Resort and Spa
Date Stayed: 02/03/2024
Great massage and lovely spa. Pools and grounds were fabulous. Staff was very efficient. Was not interested in their time share pitch.
Hacienda Encantada Resort and Spa
Date Stayed: 02/03/2024
We had a wonderful stay at Hacienda Encantada. The staff is very friendly, the grounds are beautiful, lush and impeccably landscaped, the rooms large and comfortable and the views are priceless. We saw whales from our balcony daily and the sunrises were gorgeous.
Hacienda Encantada Resort and Spa
Date Stayed: 01/20/2024
Loved the Hacienda Encantada. Not overrun with drunken 20 yr olds, you can find spots around the pools. 3 pool areas each with bars and lunch cafes. It is a bit spread out. They offer golf cart rides to and from rooms and restaurants, but we enjoyed walking around. Great staff in all areas, particularly Oscar, Gerson, Pedro, Manuel, Alejandro, Ricardo and Yovan.
Hacienda Encantada Resort and Spa
Date Stayed: 01/20/2024
The resort is beautiful rooms, pool, great gym, restaurants. The only downfall was the salespeople trying to get you to buy in. Our guy has a record for looting at the Costco and conviction for timeshare fraud which surprised us that he would be employed by such a beautiful place.
Hacienda Encantada Resort and Spa
Date Stayed: 01/06/2024
It was an incredible experience! I thought resorts like these were only in the movies! All of the staff was very polite, kind, and willing to assist at any time, day or night. It really helped that most of them spoke English! I would and have recommended this resort. I hope to go back there soon!
Hacienda Encantada Resort and Spa
Date Stayed: 12/09/2023
Wonderful
Hacienda Encantada Resort and Spa
Date Stayed: 12/09/2023
Beautiful resort fantastic location all water view. Poppy is in sales and a wonderful new friend.
Hacienda Encantada Resort and Spa
Date Stayed: 12/02/2023
Every thing was wonderful
Hacienda Encantada Resort and Spa
Date Stayed: 12/02/2023
Everyone was wonderful
Hacienda Encantada Resort and Spa
Date Stayed: 11/25/2023
We liked the resort, staff and amenities. Some feedback on the all-inclusive option - the premium option was to have nicer cuts of meat available and also nicer wines. As we love wine, we chose this option. We were very disappointed in the "premium" wines. In my opinion, they were of vey low quality. All the bottles for purchase outside the all-inclusive plan were priced excessively high.
Hacienda Encantada Resort and Spa
Date Stayed: 11/04/2023
Maria at the welcome desk was awesome, she needs a raise!
Hacienda Encantada Resort and Spa
Date Stayed: 11/04/2023
my five stars is based on accommodations (even though we had no hot water for 6 days) and the friendliness and helpfulness of the staff only!
i was mortified that the "all inclusive" food and drink package was not explained to us correctly, and i was bill $2070.00 for the week for two of us. when i stopped it, they still charged me $800.00 !!!!! for two days of food and drink.
Hacienda Encantada Resort and Spa
Date Stayed: 10/14/2023
We loved the resort. Service was extremely slow at dinner time and steaks were never cooked right but mostly the food was delicious. We paid for the premium all inclusive package and two nights were not able to get the premium food for some reason. The pool bar food was phenomenal. The guacamole and the sashimi were so delicious. We will discuss coming back but hope in the mean time the service gets better when you got to dinner. All of our dinners took over 3 hours. We did a spa day and that was amazing. Location is pretty perfect and weather was amazing until the hurricane hit.
Hacienda Encantada Resort and Spa
Date Stayed: 09/09/2023
Wonerdful
Hacienda Encantada Resort and Spa
Date Stayed: 08/19/2023
Everything about Hacienda Encantada was truly lovely, but the friendliness and attentiveness of the staff was the best part of the experience! We loved it!
Hacienda Encantada Resort and Spa
Date Stayed: 04/29/2023
Everyone was just great! All the guys at the bell desk and the golf carts! Moses at the adult pool, as well as Angel! Oscar at La Riscos! The housekeeping staff! The buffet staff! We really enjoyed it! The staff is so welcoming and kind. We enjoyed the Mexican restaurant (don’t skip the tortilla soup). We had a great view and got to see the end of whale season and some rays jumping. It was magical.
Hacienda Encantada Resort and Spa
Date Stayed: 04/01/2023
Great location. Fantastic views. With a brother hotel Downtown San Lucas, right in the marina, and a shuttle to go back and forth. We much enjoyed restaurant Las Trajineras, great service there.
Hacienda Encantada Resort and Spa
Date Stayed: 03/04/2023
Excellent. Staff wonderful. Beautiful suites, facilities, gardens and views of ocean! No swimmable beach; Fab pools and activities. New, well equipped gym.
Hacienda Encantada Resort and Spa
Date Stayed: 02/11/2023
Lovely authentic Mexican resort. Warm water in the infinity pool was fantastic. Beautiful small Catholic church on site was the highlight with mass in English 9:00 am Sunday and even an Ash Wednesday service. Housekeeping staff were very good especially
Dora who took exceptional care of us. Highly recommend this resort and we will be back next year!
Hacienda Encantada Resort and Spa
Date Stayed: 01/28/2023
Had a great experience. Very nice place and excellent service ! Special thank you to the crew at the adult pool and great food and service from Merit at the Fresco. Highly recommend!!
Hacienda Encantada Resort and Spa
Date Stayed: 01/14/2023
great food, service and pools. Rooms are large, clean and have great views
Hacienda Encantada Resort and Spa
Date Stayed: 12/31/2022
The resort is beautiful, We enjoyed the pools, the staff was friendly and helpful. The cost of food was much to high for what it was, and it was not the "culinary experience" that was advertised. I was hoping for lots more traditional and even some exotic Mexican dishes. The Time share aspects could have been pushed a bit less, but overall it was not as aggressive as I have seen at some resorts. Thank you for a memorable vacation!
Hacienda Encantada Resort and Spa
Date Stayed: 12/24/2022
Magical, enchanted place!!!
Hacienda Encantada Resort and Spa
Date Stayed: 10/22/2022
It was a fabulous Stay.
Hacienda Encantada Resort and Spa
Date Stayed: 10/08/2022
Our room was in the middle of a construction project. Starting at 6am until 7pm all day we heard masonry drills, hammering, scraping furniture, and chiseling. We asked to be moved to a different room and we were given a room right above a construction pit with more hammering, chiseling but at least no furniture scraping. Oh, and this second room had tiny bugs in the kitchen.
Hacienda Encantada Resort and Spa
Date Stayed: 10/05/2013
