Please Note: When participating with other companies services associated with your SFX Membership, you are also bound by their policies and terms of participation. If you have questions not answered on this page, please send your questions via email to, and we will gladly answer them for you.

Yes. Regardless of any affiliation your resort has with an exchange company, as an owner of your time, you have the right to request the service of any exchange company you want. An exchange service is a separate and distinct optional to your vacation exchange purchase.